1. Introduction

Urban Life Technical & Cleaning Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Service address and location details
• Booking and appointment information
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete bookings and transactions
• Send you confirmations, updates, and service-related information
• Respond to your comments, questions, and customer service requests
• Send you marketing and promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With your consent or at your direction
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on consent to process your information
• Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: